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January 13, 2010

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Nick Bandouveris

Really well said, Markus. To honor your astute observation that "if you don't have something genuine to offer, you don't really grow your brand" -- NBC tried to play "Emperor's New Clothes" with us, and it bombed.

We've all watched enough TV, and are savvy enough by now to realize when we're being fed a manufactured "moment." You can quintuple the amount of audience crowding around Jay to touch the hem of his Bill Blass suit every night at the beginning of the show -- and we just don't buy it. Viewers were sold a show that would be a mix of the best of Jay at 11:30 with a bunch of new, fun stuff. But the paucity of new was torture to view.

What is the lesson from the "experiment?" Perhaps that a programmer can't legitimately excite us about a show when the motive -- cheap production cost to profit ratio -- is so damn obvious. It turns out, we're all a bit more discriminating about what we watch when it's a couple hours further away from bedtime, and we're not so bleary-eyed.

Another lesson: don't confuse or dilute the brand. Is NBC's "brand" Jay Leno himself or the Tonight Show? Did network hubris lead them to believe that splitting the brand, doubling the week's hours of talk would double the viewers' demands for NBC talk shows? It occurred to me last summer, nowhere near the think tank at Burbank, that there are only so many movie and TV stars out there to hawk upcoming movies and shows -- and even fewer "zoo guys" with ferrets and snakes to embarrass the host with. Wasn't it a no-brainer that Leno's guests would be near-useless later at night, anywhere? Logical conclusion -- Tonight Show becomes diluted, even IF (a big if) Jay's lead-in should have astronimical numbers.

Seven months later, the lesson may be that the "brand" is more of a genre -- the talk show. There are no franchise rights to a genre, only the opportunity to attract viewers/fans/eyeballs by putting your best product forward. Epic fail here, NBC.

Final, and perhaps most important lesson for readers of this blog --- you can't fake an original. As each year passes that Johnny Carson hasn't hosted the Tonight Show, we depend more upon riding on the fumes of what made that show so great. Sure, we become accustomed to going to NBC before we say goodnight, but there is always a nagging voice way back in our minds reminding us of Johnny, Jack Paar, Steve Allen - if you've ever seen the kinescopes. Each of these guys was original, and didn't ride on format or style coattails to build their personal entertainment "brand" within the GENRE of their talk show. Perhaps this is why Letterman's show, which comes from his style, is more original than any Tonight Show with a host who sits on tradition without bringing anything new (or funny?) to the table.

Time will show if NBC has learned from these lessons, or if this experience is yet another drop in the bucket of history's lost opportunities for growth. But all of us individuals can apply it to our lives, so that when the time comes for us to participate in our own experiments, we'll have the talent, preparation and wherewithal to do better than some programmer's assumption

Final note to NBC, or anyone else willing to take the risk -- this week would be a great time to "experiment" with the American people. Estimates are that 100,000 Haitians have died in the earthquake, and if they're even 50% over the amount, this is an immense tragedy. If Jay, Conan, David, Jimmy or Jimmy or Craig could take an hour to turn America's lens from themselves and out into the real world, to risk not making us laugh for just a little while (no great risk for some of these guys), show that they, and therefore we, care about things beyond Avatar's box office this week, they could possibly make a little history, while simultaneously diverting us from the prosaic topic of ratings woes. If you'll remember, both Letterman and Conan cemented viewer loyalty and imbued dignity in their roles as court jester on their first live broadcasts following the weeks of 9/11.

Let's put some clothes on these would-be emperors and get back to life.

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